Challenge Brussels faced a growing need for safe and accessible bicycle parking to support its shift toward greener transport. Parking Brussels wanted a centralised, user-friendly platform that would: Â Help cyclists easily find and book secure parking spots. Provide a seamless experience across desktop and mobile. Offer operators efficient tools to manage availability, reservations, and […]
Challenge How can rail passengers in Belgium benefit from simpler, smoother intermodal journeys?  In just five days, we worked with SNCB’s innovation team in an intensive Design Sprint to better understand user expectations and propose concrete solutions to improve journeys that combine different modes of transport.  This multidisciplinary sprint made it possible to: […]
Challenge NMBS wanted to validate a new approach to bicycle parking that balanced accessibility, user autonomy, and fraud prevention. The system had to be intuitive for commuters while providing the operational control needed by NMBS staff. Â The platform needed to: Offer secure and frictionless login, ideally using existing digital identity tools Support both QR-code […]