Challenge The energy transition requires municipalities to rethink how heating is produced and distributed, shifting from fossil-based systems to renewable, collective solutions. However, identifying where heat networks are technically and economically viable is complex without accessible, data-driven tools. Â VVSG and VITO/EnergyVille needed a solution that would: Translate complex geospatial and energy data into actionable […]
Challenge Municipalities in Flanders face ambitious energy renovation targets, but the housing stock is diverse and complex. Without clear and actionable insights, defining local priorities and designing effective policies is a major challenge. Â VVSG and VITO/EnergyVille required a solution that would: Consolidate complex housing and energy datasets into a clear, user-friendly interface. Enable municipalities […]
Challenge How can rail passengers in Belgium benefit from simpler, smoother intermodal journeys?  In just five days, we worked with SNCB’s innovation team in an intensive Design Sprint to better understand user expectations and propose concrete solutions to improve journeys that combine different modes of transport.  This multidisciplinary sprint made it possible to: […]
The project Restaurants, distributors, and local producers often struggled to connect efficiently. Many lacked a centralised digital tool to facilitate sourcing, visibility, and communication. APAQ-W wanted to bridge this gap by creating a professional platform that not only highlights certified producers, but also simplifies the sourcing process for restaurants and distributors. Â The challenge was […]
The project Restaurants and producers often face visibility issues despite offering high-quality local products. APAQ-W wanted to create a digital platform to highlight these initiatives, connect consumers with restaurants engaged in local sourcing, and make the platform easy to manage internally. Â The challenge was therefore twofold: to design a website that serves as a […]
Challenge NMBS wanted to validate a new approach to bicycle parking that balanced accessibility, user autonomy, and fraud prevention. The system had to be intuitive for commuters while providing the operational control needed by NMBS staff. Â The platform needed to: Offer secure and frictionless login, ideally using existing digital identity tools Support both QR-code […]
Challenge Wallonie Entreprendre needed a modern digital solution to centralise business transfer opportunities and provide a seamless experience for both sellers and buyers. Existing processes were scattered, manual, and lacked visibility — making it difficult for entrepreneurs to navigate the complexity of buying or selling a company.  The new platform had to: Allow sellers […]
Challenge èggo operates in a highly competitive market where the customer journey often starts online, long before a visit to a showroom. Their existing website no longer reflected the brand’s evolution, did not support international expansion, and lacked the UX and conversion structure needed to drive leads efficiently.  The project therefore required: A complete […]
Challenge Ixelles wanted to revitalise its cultural communication with a platform that was both visually engaging and extremely easy to use. The objective was clear: allow citizens to quickly find events that match their interests — by date, theme, or location — while ensuring that the municipal team could manage the content without technical complexity. […]
Challenge Partenamut needed to launch an interactive survey on mental well-being, but their internal IT team had no availability to develop it. The survey required strict UX and branding compliance, dynamic content behavior, and strong reliability — and had to be delivered quickly.  Once the first version launched successfully, Partenamut realized the potential of […]
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